We are happy to help. Write to us with questions, problems or feedback — we usually reply within 24 hours.
Please describe your case as precisely as you can. Screenshots help us understand the problem faster.
support@canvasprinthero.comDownload invoices, change your payment method or cancel an order — all in the customer portal.
Open customer portalHow do I activate my licence?
Open Canvas Print Hero → menu "Canvas Print Hero" → "Licence…" → enter your key → "Activate".
On how many devices can I use the software?
Standard: 2 devices. Pro: 3 devices. You can deactivate a device at any time and free up the slot for a new one.
Can I try the software before buying?
Yes. The demo has the full feature set; exported files carry a watermark.
How do I get a refund?
Within 14 days of purchase — through the customer portal, or just contact us. Details are in our refund policy.